Getting started with Theme Support
Each Theme has its own Documentation section with articles that guide you through how to set up your theme. Click the Theme Support link at the top of this page and then choose your theme name from the boxes.
To begin installing your theme, click on the first article and work your way down. You should always ensure that you install Plugins, theme, and the child theme before moving onto the other sections.
**We HIGHLY recommend installing your theme to a new install of WordPress**
The Tutorials section on our support site is full of excellent tutorials for using WordPress, plugins, etc. There are Tutorials for your Theme, WordPress Tutorials to help you with using WordPress, as well as Plugin Tutorials for configuring the plugins used in your theme.
The Troubleshooting section on our support site addresses many common issues we are asked about regularly and there is a good chance your issue may be mentioned there.
These include most Common Issues we are asked about most often, what to do if something is missing such as a page and how to fix an install that doesn’t quite look like the demo.
Submit a ticket
Once you’ve gone through the Theme Documentation, Troubleshooting, and Tutorials, and find you’re still having trouble, you can submit a support ticket here and we’ll be happy to help.